This Privacy and Cookie Policy explains how GYRadio uses the personal information we collect and how you can limit our use of that personal data.
Our website address is: https://gyradio.co.uk.
This Privacy Statement explains how we collect and use information about you when you interact with our radio station and this website. This could be through smart speakers, when you enter one of our competitions, or when you engage with our activities.
Any personal information that you provide to us may be used in the ways described in this Privacy Statement.
When you click on adverts or links which take you away from any the GYRadio website, you should know that we have no control over the content or privacy practices of those other platforms. We advise you to check their privacy policies before providing your information to them.
If you have any questions about this Privacy Statement or how we use your personal information, please contact us.
The information we collect will vary depending on how you interact and engage with us but it will usually include your name, address, phone number, email address, user name, competition and survey answers and any comments you have decided to provide.
If you call or email us, we may also collect your location and a brief summary of your contribution or opinion.
We will not normally collect any sensitive personal information from you, and will, in any event, ask for your express consent to hold this information if we need to do so.
We use your personal information:
We will use your data either because you have consented for us to do so or because we have a legitimate interest in processing your information, as follows:
Legitimate interest uses
PURPOSE |
COMMENT |
To analyse, measure and improve the services we offer. |
We improve our products by tracking usage on our websites and apps. This allows us to improve the speed with which we can process your requests and allows us to remember your site preferences. We only use information on an aggregated basis which does not identify individuals. The information is only kept for as long as necessary before being deleted. |
To create profiles for targeted advertising and marketing opportunities. |
We collect information from cookies, other online activity and third parties to help us create profiles and segments to enable us and our partners to deliver more relevant online advertising to our audience and to measure the effectiveness of that activity. It is possible to opt out of or block the cookies that we use to undertake these activities at any time. |
GYRadio has a legitimate interest in protecting its assets, employees and audience from fraud and, in certain circumstances, we may also have a legal obligation to prevent fraud or money laundering. We will take action to minimise any privacy intrusion when investigating suspicious incidents. |
|
|
GYRadio has a legitimate interest in ensuring our staff are fully trained and expert in their respective roles. This may mean having access to personal information, but the extent of this access will be determined by the role of the individual. All our staff receive training in information security and data protection and are subjected to confidentiality obligations. |
To comply with our regulatory obligations |
GYRadio FM has regulatory obligations to ensure our broadcasts are free from offensive or provocative remarks and that our staff and presenters are not subject to verbal abuse. If you call one of our stations and make rude or offensive remarks, we will keep a record and block further calls from you. Records of abusive callers are only available to a limited number of staff. |
Cookies
Cookies are small pieces of information that a website sends to your device while you are browsing.
We may use cookies for a number of reasons:
In brief we use cookies to:
We may obtain additional information about you from third parties and from social media in the following ways.
To assist us in our marketing we may collect your data from trusted third parties, for example, when you’ve entered a competition or completed a survey or questionnaire and have agreed that this data may then be shared with others including GYRadio. This information may include details about our users’ demographics, interests and classifications and be used to place users in particular groups or segments for targeting advertising. Some of this information may also have come from publicly available sources.
Please be aware that if you log to our services via Facebook or Twitter you will be giving Facebook and Twitter permission to share some of your details with us depending on your privacy settings on their site. For example, if your Facebook privacy settings are set to allow it, they will provide us with your public profile which includes your name, profile picture, emails address, age range, gender, language spoken and gender.
We will only keep your information for as long as we need to – for example, we will keep your information for one year if you enter a competition and two years if you call into one our radio shows.
We may transfer the personal information we collect about you to countries other than the UK or the European Union. These countries may not have the same data protection laws as the country in which you originally provided the information. If we do need to transfer your personal information in this way we take steps to ensure that it is adequately protected for the purposes of UK and European data protection laws. These steps will include undertaking due diligence on the recipients and putting in place contractual obligations on them to take care of your data.
We may also use partners or recipients who are signatories to the EU-US Privacy Shield which also provides adequate protections for the purposes of European privacy laws.
Data Protection laws give you certain rights in respect of your personal information, as set out below: please note these rights do not apply in all cases and may only be exercised where GYRadio is the data controller for your information.